To design a successful web, desktop, service or mobile solution, we need to know what goal of the project is. Our job is to design and develop a solution you want, one of the steps in doing this to understand what you, your staff, users and clients need, then take those insights and design a storyboard, take that stroyboard develop it into something you and all parties involved in the design and implementation of the project can understand. Keep it simple, that's how software design needs to stay. So how exactly do we accomplish this? I listen, then I listen again and just to be sure I listen again. We have two ears and one mouth, there is a reason for that. Then I ask lots of questions. I will wear everyone out asking questions. Then while taking in all that data I come up with what I believe is solution. We generate project solution process and create a flows and processes, which we review. After making adjustments as needed, we now have a complete design for the solution you envisioned. Software design usually requires assessing the technical foundation of your system and possible design or redesign, in addition to system architecture, database design, and more could easily be required as part of the integrated solution..